PAIS: Procedure to disable Orpak StoriX Pais Service (ShvaEPS)
Orpak StoriX Pais Service Removal procedure
Errors found in Comserver log
Example:
2026/02/10 07:22:00.089|ERROR|[47]|00005574-0000-0000-0000-000000000000|||ComServer.WcfService.WcfCommunicationService - System.ComponentModel.Win32Exception: The system cannot find the file specified System.ComponentModel.Win32Exception (0x80004005): The system cannot find the file specified
at System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo)
at System.Diagnostics.Process.Start()
at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
at ComServer.ShvaEps.Strategy.FileProccessTransmitter.Transmit(Payload payload)
at ComServer.ShvaEps.ShvaEpsTransmitter.Transmit(Payload payload)
at ComServer.Engine.ReconcileEngine.ReconcileGeneric(ReconcileRequest request, IDevice device) in C:\GitHub-Runners\base\base-3\_work\PPX-Base\PPX-Base\Storix.CommunicationServer\CommunicationServer\ComServer.Engine\ReconcileEngine.cs:line 77
at ComServer.Engine.ReconcileEngine.Execute(ReconcileRequest request) in C:\GitHub-Runners\base\base-3\_work\PPX-Base\PPX-Base\Storix.CommunicationServer\CommunicationServer\ComServer.Engine\ReconcileEngine.cs:line 42
at ComServer.API.ReconcileService.Execute(RequestHeader header, ReconcileRequest request) in C:\GitHub-Runners\base\base-3\_work\PPX-Base\PPX-Base\Storix.CommunicationServer\CommunicationServer\ComServer.API\ReconcileService.cs:line 20
at ComServer.API.Model.CommunicationService`2.Execute(String header, String request) in C:\GitHub-Runners\base\base-3\_work\PPX-Base\PPX-Base\Storix.CommunicationServer\CommunicationServer\ComServer.API.Model\CommunicationService.cs:line 36
at ComServer.WcfService.WcfCommunicationService.GetResponse(String header, String request, String serviceName) in C:\GitHub-Runners\base\base-3\_work\PPX-Base\PPX-Base\Storix.CommunicationServer\CommunicationServer\ComServer.WcfService\WcfCommunicationService.cs:line 98
The Errors related to stopping and disabling Orpak StoriX Pais service
apparently stopping Pais service is not enough to completely disable ShvaEPS platform , the command EPSReconcile was still used and failed being sent, it caused many Reconcile Service commands in Comserver, loading the server resources
Fix the issue
1. Uncheck ShvaEPS platform from Store setup-->Details
2. In Storix_POS DB
Delete all pending EPSReconcile commands , use following script:
delete from CommunicationCommand where Command='EPSReconcile'
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